Get Medical Alert — Stay Independent. Stay Safe.
Free device worth £200 — included with every 12-month monitoring plan.
Get Medical Alert Personal Emergency Service
How it works Pricing FAQ
01202 138753
Trusted across the UK · 24/7 response · No long-term contract

Know they're safe —
even when you can't be there.

If something happens at home, help is there in seconds. 24/7 UK response at the press of a button.

Request a free callback — no obligation

Your details are kept private and handled under UK GDPR.

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Prefer to call? 01202 138753
✔ No obligation    ✔ No pressure    ✔ Cancel anytime
From £1.33 a day
Automatic fall detection
UK-based response team
No long-term contract

The SOS pendant

SOS

One press · 24/7 emergency response
Waterproof · Wearable day and night

24/7
UK care team
365
days a year
£0
upfront cost
1-press
instant help

SOS device worth £200 included free

with a 12-month monitoring plan · conditions apply
UK-based supportReal team, real people
24/7 response365 days a year
No upfront costDevice included with plan

Request a callback

Stay independent.
Stay safe.

The personal alarm pendant that gives your loved one the confidence to keep living at home — knowing help is always within reach.

  • SOS device worth £200 — included free with your 12-month monitoring plan
  • Automatic fall detection — sends alert even without pressing the button
  • 24/7 UK Care Team — trained specialists available every day of the year
  • Protection at home and in the garden — works with a standard UK phone line
  • VAT exemption may apply — our team will check eligibility during your callback
  • Simple self-installation — up and running in under 10 minutes
Step 1 of 3 Takes under 30 seconds

Who is the alarm for?

This helps us prepare the right information for your call.

Thank you — we'll call you shortly

One of our UK-based team will call you back within the hour during office hours. There's no hard sell — just a friendly conversation.

Prefer to call now? 01202 138753

Still thinking it over?

That's completely fine. Our team will answer any questions when they call — no pressure, no obligation.

Service provided by 365 Medical Alert · Company No. 12841045 · Bournemouth BH9 2EX

Simple by design

How the SOS pendant works

Four straightforward steps — no technical knowledge needed, no complicated setup.

01

Press the pendant

A single press on the red SOS button connects you immediately to our monitoring centre — at any time of day or night.

Fall detection activates automatically
02

Alert sent instantly

The signal reaches our UK monitoring centre within seconds — our specialists are ready to respond 365 days a year.

03

Specialist responds

A trained care specialist answers, assesses what's needed, and speaks directly to the user via the two-way speaker.

04

Help is on the way

Whether it's a family member, neighbour, or emergency services — the right help is dispatched to exactly where it's needed.

Who it's for

Made for people who value their independence

Whether for yourself or a loved one, the SOS pendant provides reassurance that help is always close.

01

Seniors aged 65+

Continue living at home with full independence — knowing that a single button press connects you to help, day or night.

02

Adult children & carers

Real-time alerts sent to your phone the moment an emergency is triggered. Peace of mind when you can't be there in person.

03

People living alone

Anyone who lives independently and wants the reassurance of knowing that help is always just one button press away.

04

Managing a health condition

For those with conditions affecting mobility, balance, or heart health — an extra layer of reassurance at home and on the go.

05

Post-hospital recovery

Returning home after a hospital stay? The SOS pendant provides additional reassurance during the recovery period.

06

People with disabilities

Physical or learning disabilities — a simple, reliable way to call for support at any time without complex technology.

Why choose us

Everything that matters.

Built around one purpose — making sure help is always available when it's needed most.

24/7 monitoring, every day

Our care team operates every hour of every day — including weekends, bank holidays, and Christmas Day. There is no time when we are unavailable.

Automatic fall detection

The pendant senses the sudden movement pattern of a fall and alerts our monitoring centre automatically — no button press required.

Free device, no hidden costs

The SOS pendant (worth £200) is included free with a 12-month monitoring plan. Transparent pricing — no surprises, no hidden costs.

Always on, always there

One press connects to our UK-based care team — any hour of any day. No queues, no menus, no waiting. Just help, immediately.

Family app with live alerts

Emergency contacts receive a real-time notification the moment an alarm is triggered. GPS location included with mobile systems.

UK-based care team

A real team in the UK answers every call — no overseas call centres, no robotic phone menus. Just trained people ready to help.

Simple pricing

Less than a cup of tea a day

All plans include the SOS pendant free with a 12-month plan. VAT exemption may apply to eligible customers — ask us for details.

Monthly

£39.99
per month · cancel anytime
  • SOS pendant included
  • 24/7 Care Team
  • Fall detection
  • Family app alerts
Get started

Daily equivalent

£1.33
per day on annual plan
  • All annual features
  • UK-wide coverage
  • Simple self-setup
  • UK-based team
Call to order

Prices include VAT. VAT exemption may apply under HMRC rules. Our team will check your eligibility during your callback — no paperwork required.

Questions answered

Everything you need to know

A personal emergency alarm service for seniors aged 65+ and anyone who lives independently. The pendant connects to a 24/7 monitoring centre at the press of a button. In an emergency, our care team responds immediately and contacts the right people — family, friends, or emergency services.
The pendant contains a built-in sensor that detects the movement pattern of a fall. If a fall is detected, it automatically alerts our monitoring centre — without any action needed from the user. This is especially important if someone is unable to press the button themselves.
Not at all. The base unit plugs into a standard telephone socket and power outlet. Setup takes around 10 minutes and our team will walk you through a test call to confirm everything is working. No engineer visit is needed.
Yes. The home unit covers up to 800 feet — including the garden. Mobile system options work anywhere in the UK, so your loved one is protected whether at home, in the garden, or visiting friends nearby.
The standard 12-month monitoring plan is processed through Payl8r, a regulated finance provider. Once the 12-month term is complete, you can cancel at any time or continue on a rolling monthly basis. A monthly plan is also available if you prefer flexibility without a 12-month commitment. Full terms are provided before you sign up.
VAT relief on personal alarms is available under HMRC rules if you or your loved one has a long-term illness, chronic condition, or disability — for example arthritis, diabetes, dementia, COPD, heart conditions, or any physical or mental impairment affecting daily life. Being elderly alone does not automatically qualify. Our team will ask a few simple questions during your free callback to check whether you are eligible. If you are, the VAT saving is applied immediately — no forms, no proof required upfront.

For families & carers

Worried about a
parent living alone?

You can't always be there. But with the SOS pendant, you don't have to be. The moment anything happens, you'll know — and so will the people who can help.

  • Instant alert sent to your phone the moment the button is pressed
  • GPS location shows exactly where they are, even if they're away from home
  • Fall detection works automatically — no button press needed
  • Our Care Team contacts you and dispatches help before you even arrive
  • SOS device worth £200 — included free with a 12-month plan. Simple self-setup
Get it for a loved one Call 01202 138753

Protection when it matters most

Falls, sudden illness, or simply feeling unsteady — one press connects your loved one to real UK support in seconds, day or night.

You'll know the moment anything happens

Instant phone notifications to family members when an alarm is triggered. Sleep easier knowing you're never out of the loop.

Just £1.33 a day for peace of mind

Less than a daily newspaper. For the reassurance of knowing your loved one is always protected — at home, in the garden, and across the UK.

Get peace of mind for your loved one today

Get started with a free, no-obligation callback from our UK team.

Why choose us

What makes us different

Not all personal alarm services are the same. Here is how we compare to standard alternatives.

Feature
Other services
365 Medical Alert
Response
Varies widely
 24/7 UK team
Automatic fall detection
Often extra cost
 Included
Self-installation
Engineer required
 10-min setup
Family app with alerts
 Not always included
 Included free
Support team location
Often overseas
 UK-based
Price per day
Often £1.50–£2+
 From £1.33/day

Ready to make the switch?

Choose 365 Medical Alert for UK-based support, simple setup, and 24/7 protection you can rely on.

  • Device worth £200 — included free with your 12-month plan
  • Automatic fall detection included as standard
  • UK-based care team — no overseas call centres
  • 24 hours a day, 365 days a year
Check my eligibility

Get Medical Alert is a trading name operating as a personal emergency response service — not a regulated medical device. This service is provided by 365 Medical Alert, Bournemouth BH9 2EX. UK Company No. 12841045.